Root Cause Analysis

I find doing a Root Case Analysis (RCA) in the spirit of Retrospective is a great way to look at an event or project in a non-blaming way to find areas to improve (reducing waste and iterative improvement are key to a healthy agile team).

A tool to help with this can be a fishbone diagram

read more here:
http://whatis.techtarget.com/definition/fishbone-diagram

Following our rocky data center migration, I am performing this to find ways to make the next one is smoother.

The key thing is to ask for and get "issues" not "solutions" and dig into the many possible causes, and from there the many possible ways to improve or prevent or detect earlier the issue.

Comments

How do I find the Custom Field ID in Jira Cloud?

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When Hiring (Job Posts)

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I gave a talk at BSidesLV 2018 In the "Proving Ground" track for new speakers "What is Agile and How Can I Use it Well?" Are you a person who works with Agile developers? Are they driving you nuts? This presentation will explain the core tenets of Agile and how they apply to you, the security wonk. What you may not realize is that at its core Agile is about delivering a product, fast. Agile teams are focused on delivering a minimal viable product, getting feedback, and improving both the product and the process through iterative and continuous improvement. With a keen understanding of Agile forged in the trenches of large deployments, this presentation shows you how to effectively scale your team in order to have security be an integrated part of the Agile iterations. Slides: https://docs.google.com/presentation/d/1sCM5si8UxtOusDlBeecXudstDf9idDFQWadhLtMHPpg/edit#slide=id.p Be sure to read the speaker's notes! Video: https:// youtu...

Notes on agile

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